JD
· Should have 10 years of experience in a full cycle implementation / upgrade / support projects in SAP S/4 HANA with cross modules experience and other application like CRM, HRMS, MES & manufacturing related applications
· Experience of working in lead role as SAP SME (Subject Matter Expert)
· Capable of managing and leading SAP-S4 HANA module’s SMEs independently.
· Experience in manufacturing domain
· Experience in hardware sizing, DC & DR
· Experience in BCP strategy & implementation at ground level
· Experience on hybrid cloud technology
· Gather business requirements, design, configuration as per business need
· Ability to work in a team environment, effectively interacting with others
· Must be results oriented, and demonstrative attitude – adaptability, flexibility and resourcefulness
· Hands on experience in Support, Change Request Management
· Exposure of business blue print (BPP) designing etc
· Ensure effective and clear communications between business users and IT teams
· Ensure compliance with Change Control procedures for on-going
· Maintain document repository for business and IT processes
· On-call support for emergency outages. Drive support optimization and reduce repeat
· Work closely with Business Team to understand & fulfill business requirements
· Facilitate workshops to collect business requirements
· Act as liaison with business for troubleshooting: investigate, analysis, and solve software problems.
· Document functional designs, test cases and results.
· Provide consulting services on both new implementations and existing support projects
· Works with the Strategic Initiatives in coordination with CDIO
· Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, Visio, data analytics tools and Social Media web platforms.
· Excellent Presentation, Analytical, Critical Thinking and Drafting skills with essential soft competence i.e. Teamwork & Problem Solving, Planning & Effective Communication skills
· Person should be good in conflict management.
· Person should be good in team management and imparting knowledge/ training to business users.